Key accomplishments

As a product manager, I have successfully led the development and launch of several innovative products and services that solved customer problems, improved user satisfaction and increased organization revenue.

  • Started BPM operations from scratch, achieved annual revenue of $10m within 5 years; consistently maintaining EBITDA margins over 25% in the last 16 years
  • Identified opportunity in the LIMS (Lab Information Management System) market and led product development of a B2B SaaS lab automation system, achieving over $1m in subscription revenues within 12 months of product launch and over $10m revenues in 4 years
  • Implemented long term pricing agreement and industry partnerships that resulted in 80% client retention and 35% increase in customer lifetime value in the last 4 years

Role 1
Co founder
Role 2
Operations
Healthcare > healthcare it
Any
CXO
India
Any
NA
Remote

Education

  • May 1 1998 - March 31 2000
    Lal Bahadur Shastri Institute of Management, New Delhi

    MBA

  • July 1 1993 - May 31 1997
    University of Mumbai

    B Tech


Experience

  • August 16 2006 - Present
    Calibrated Group (Carobar Business Solutions)

    Director