Key accomplishments

  1. Fraud Detection Enhancement at Accenture: Led the development of a machine learning model to automate fraud detection, saving significant manual processing time and enhancing efficiency.
  2. Customer Satisfaction Improvement: Implemented sentiment analysis for a banking client, improving customer satisfaction by 15% through advanced ML techniques.
  3. Customer Support Optimization at Tech Mahindra: Developed a predictive model that halved resolution times for customer support incidents, significantly boosting customer retention.
  4. Leadership and Team Development: Directed a team of data scientists, fostering innovation and mentorship, and secured funding for AI projects through effective stakeholder communication.
Role 1
Data scientist
Role 2
Nlp engineer
Test Score
AI, Machine learning, Data Science
75%
B2b software and services
full-time 40-hours-per-week
501 + people
Senior
United States
Growth
NA
Hybrid
Willing to work for paid projectsWilling to work for stock and paid projects

Tags

AITech

Education

Experience

Expertise

Machine Learning
100
Deep Learning
100
Python
100
Azure
80
SQL
90

Languages

English,
Hindi,
Punjabi
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