Key accomplishments
- Secured $2.5M annual cost-saving through successful launch of Nike’s inaugural self-service internal email campaign tool.
- Decreased call center inquiries by 50% and enhanced self-service appointment capabilities through successful launch of Enterprise API.
- Improved express pickup scheduling by 14% within first quarter by designing and introducing streamlined appointment flow.
Role 1
Product manager
Role 2
Product manager
Unspecified
Any
Senior
United States
MVP
NA
Remote
$185.00 / Annual
Education
-
October 5 2020 - January 4 2021
Product School
Product Management Certification
-
August 25 2003 - December 19 2008
Southern IL University
BA Liberal Arts
Experience
-
February 8 2022 - December 31 2023
Carmax Inc
Product Manager
- February 1 2021 - February 1 2022
-
January 1 2020 - March 1 2021
Whats Open
Head of Product
- October 10 2017 - March 1 2020
Languages
English
